Terms and conditions

Last Updated: 15.10.2025

Welcome to Sevaum, the online art platform and e-commerce website available at www.sevaum.com (hereinafter referred to as “Sevaum,” the “Website,” or the “Platform”).

Sevaum is an online store dedicated to the sale and promotion of works of art and artistic objects, powered by MODUMENTAL MOZAIC S.R.L. (“we,” “us,” or “our”), a company registered in Romania under registration number J2025088743003, having its registered office at 16 Colentina Road, Building A5, Floor 10, Apartment 87, Sector 2, Bucharest, 021177, Romania, with tax identification number 52928227.

These Terms and Conditions (hereinafter the “Terms” or the “Agreement”) govern your access to and use of the Website, including all related services, functionalities, and content provided by Sevaum.

By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions, as well as by our Privacy Policy and Cookies Policy, which form an integral part of this Agreement. If you do not agree to all of these, please refrain from using the Website.

The Website content, including but not limited to texts, images, product descriptions, prices, logos, and databases, is the property of MODUMENTAL MOZAIC S.R.L., and is protected by applicable intellectual property laws. Any reproduction, distribution, or use of this content, in whole or in part, for purposes other than personal and non-commercial use, is prohibited without our prior written consent.

We may amend or update these Terms and Conditions at any time without prior notice. The latest version will always be available on this page. Please review them periodically to stay informed of any changes.

If you have any questions or need additional information, you can contact us at:

Email: christian@sevaum.com

I. Definitions

1. “Agreement” refers, collectively, to all the terms, conditions, notices contained or referenced in this document (the “Terms”) and procedures that we may publish from time to time on the Platform. These Terms and Conditions form an integral whole with our Privacy Policy and Cookies Policy.

2. “Platform” refers to the Sevaum website available at www.sevaum.com and all content, functionalities, and services provided through the Website, including the online store and associated features.

3. “User” (also referred to as “you” and “your”) – refers to any individual or legal entity who accesses or uses the Sevaum Platform for any purpose, including browsing, viewing artworks, or making purchases.

4. “Registered User” refers to a User who creates and maintains a personal account on the Platform. The account allows the Registered User to place orders, manage purchases, and access personalized features within the Website.

5. “Seller” refers to MODUMENTAL MOZAIC S.R.L., a company registered in Romania under registration number J2025088743003, having its registered office at 16 Colentina Road, Building A5, Floor 10, Apartment 87, Sector 2, Bucharest, 021177, Romania, with tax identification number 52928227, and bank account RO77MIRO0000139296860002, hereinafter referred to as the “Seller” or “Sevaum.”

6. “Buyer” refers to any individual or legal entity who places an order through the Sevaum online store and accepts these Terms and Conditions of the distance contract.

7. “Online Store” refers to the web pages owned and managed by MODUMENTAL MOZAIC S.R.L., available at www.sevaum.com, through which the Buyer may access information about artworks and other products offered for sale by the Seller.

8. “Product” refers to the works of art and artistic objects made available for sale by the Seller through the Sevaum online store.

9. “Online Order” refers to the electronic communication between the Seller and the Buyer through which the Buyer expresses the intention to purchase one or more Products from the Seller, who agrees to deliver them in exchange for payment of the corresponding price.

10. “Confirmed Order” refers to an Online Order placed by the Buyer and explicitly confirmed by the Seller via electronic means (e.g., confirmation email). Only upon confirmation does the order become binding for both parties.

11. “Content” refers to:

• all information available on the Website that may be viewed, visited, or otherwise accessed using an electronic device;

• the content of any email or other communication sent by the Seller to the Buyer by electronic means;

• any information communicated by a Seller’s employee or collaborator to the Buyer through any available communication channel;

• information regarding the Products and/or prices offered by the Seller during a given period;

• information regarding Products and/or prices offered by third parties with whom the Seller has partnership agreements;

• data concerning the Seller or any privileged business information belonging to the Seller.

12. “Contract of Sale” refers to the distance contract concluded between the Seller and the Buyer upon the Seller’s confirmation of the Buyer’s Online Order, whereby the Seller undertakes to deliver the Product(s), and the Buyer undertakes to pay the corresponding price.

II. Agreement

2.1. You may access our Platform only if you agree to these Terms and Conditions and to our Private and Cookies Policies. In order to access certain features of our Platform, you have to be registered.

2.2. You can only access the Platform and create an account if you meet our eligibility criteria. A user must provide their real name and a valid email address in order to complete the signup process. Subject to these Terms, you retain ultimate administrative control over your Personal Account and the Content within it.

2.3. Our eligibility criteria that have to be met in order to become a Registered User are the following: (i) You must be a human to create an Account. Accounts registered by “bots” or other automated methods are not permitted; (ii) One person may maintain no more than one Account; (iii) You must be age 18 or older; (iv) Keep your personal data accurate and up-to-date; (v) Identify yourself using only your real name.

2.4. You are prohibited from using the Service if you appear on any sanction lists maintained by the United Nations Security Council, the European Union, or if you are otherwise restricted from accessing the Service under applicable law.

III. The Distance Contract (Remote Contract)

3.1. Any information relating to the contract concluded between you (the Buyer) and MODUMENTAL MOZAIC S.R.L. (the Seller) will be stored for a limited duration and will be made available to third parties only at the request of judicial or public authorities, when legally required.

3.2. Any Confirmed Order binds both the Seller and the Buyer in a distance contract. The distance contract is concluded between MODUMENTAL MOZAIC S.R.L. as Seller and a Buyer (individual or legal entity), under this organized system of online sales managed by the Seller, using exclusively, before and at the time of conclusion of the contract, means of distance communication specific to the online store.

3.3. The moment of conclusion of the distance contract, for both consumers and legal-entity buyers, is deemed to be the moment when the Buyer receives the Seller’s confirmation message regarding the Order.

3.4. If you send erroneous or incomplete data required for processing your order, you may notify us via email (christian@sevaum.com). However, once the order is processed by MODUMENTAL MOZAIC S.R.L., we cannot assume liability for consequences arising from inaccurate data submitted by you.

3.5. The provisions of this distance contract are supplemented by:

• Romanian law governing e-commerce and consumer protection, Law no. 365/2002;

• EU Directive 2011/83/EU on Consumer Rights and its later amendments regarding distance contracts of sale of goods and contractual information obligations;

• EU Directive 2000/31/EC on electronic commerce (the e-Commerce Directive) concerning transparency, electronic contracts, and liability of intermediaries;

• Any other applicable EU legislation on unfair contract terms and consumer protection.

3.6. Ownership of the Product shall transfer to the Buyer only upon full payment of the purchase price. The risk of loss or damage to the Product passes to the Buyer at the time the Product is delivered or when the Buyer or a third party designated by the Buyer takes physical possession of it.

3.7. In case of obvious typographical or technical errors in product descriptions, prices, or availability displayed on the Website, the Seller reserves the right to correct such errors and will inform the Buyer before confirming the Order. The Buyer may accept the revised offer or cancel the order without any additional cost.

IV. Operating Hours

4.1. Orders may be placed online at any time, 24 hours a day, 7 days a week.

However, the processing of orders is carried out daily between 09:00 and 17:00 (Eastern European Time – EET).

4.2. Orders placed outside this timeframe, including on Saturdays, Sundays, or public holidays, will be processed on the next working day.

4.3. Customer inquiries received via email or through the contact form on the Website are typically answered within 24 – 48 hours during working days, depending on the volume of requests.

V. Obligations of the Seller

5.1. The Seller provides the Buyer with accurate and professional information regarding the artworks and services offered through the Sevaum Platform, with the purpose of enabling an informed and transparent purchasing process.

5.2. The content published on the Website, including product descriptions, specifications, and images, is intended to be informative and illustrative. The Seller makes constant efforts to ensure the accuracy and relevance of this information. However, minor differences may occur between the digital representation of the Product and its actual appearance, due to factors such as lighting, screen settings, or the unique character of each artwork.

5.3. If prices or other essential details about a Product have been displayed incorrectly due to a technical or human error, the Seller reserves the right not to honor the respective Order and will promptly inform the Buyer of the error before processing or shipping.

5.4. To ensure the proper execution of the distance contract, and based on the Buyer’s explicit consent, the Seller may contact the Buyer by email or telephone for clarifications or confirmations necessary to complete the online order process.

5.5. Upon the Buyer’s request and consent, the Seller may recommend an alternative artwork or product of equivalent quality and price if the originally ordered item becomes unavailable. The initial order shall be considered cancelled upon confirmation of the replacement order.

5.6. All prices displayed on the Website are expressed in euros (EUR) and include applicable VAT, unless otherwise stated. Prices are updated regularly, and the applicable price is the one displayed at the time the Order is placed.

5.7. The Seller undertakes to process and deliver confirmed orders in accordance with the applicable laws, these Terms and Conditions, and within the time limits communicated to the Buyer.

VI. Rights of the Seller

6.1. The Seller reserves the right to modify the prices, technical characteristics, or availability of Products, without prior notice, provided that such modifications do not affect orders already confirmed.

6.2. The Seller may refuse or cancel an order in the following cases:

(a) the Product is no longer available or has been withdrawn from sale;

(b) the Buyer’s payment could not be confirmed;

(d) a technical or pricing error occurred on the Website.

6.3. In the event of cancellation under paragraph 6.2, the Seller will promptly notify the Buyer and refund any amounts paid.

6.4. The Seller retains ownership of the Product until full payment of the purchase price has been received.

6.5. The Seller has the right to temporarily suspend or permanently disable access to the Website or certain functionalities for maintenance, improvement, or security reasons, without prior notice, provided that previously confirmed orders are not affected.

VII. Obligations of the Buyer

7.1. The Buyer undertakes to provide accurate, complete, and up-to-date information when placing an Order on the Sevaum Platform. The Seller shall not be held liable for any delays or errors in the execution of the Order resulting from inaccurate or incomplete data provided by the Buyer.

7.2. The Buyer shall verify the accuracy of all information related to the Order before confirming it. Once the Order is confirmed, any subsequent modification may only occur with the Seller’s consent.

7.3. The Buyer undertakes to pay the total value of the Order (including the purchase price, delivery fees, and any applicable taxes) in accordance with the payment terms indicated at the time of purchase.

7.4. The Buyer agrees to use the Sevaum Platform only for lawful purposes and in accordance with these Terms and Conditions. Any fraudulent activity, abusive behavior, or attempt to interfere with the functioning of the Website or to affect other Users’ experience is strictly prohibited.

7.5. The Buyer is responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account. Any unauthorized use of the account must be immediately reported to the Seller.

7.6. Upon receiving the Product, the Buyer must verify its condition and report any visible damage, non-conformity, or missing items within 48 hours from the time of delivery, by contacting the Seller at christian@sevaum.com. Failure to report within this timeframe may result in the loss of the right to claim visible defects.

VIII. Rights of the Buyer

8.1. The Buyer has the right to clear, accurate, and accessible information regarding the Seller’s identity, the main characteristics of the Products, their total, delivery conditions, payment methods, and the existence of any right of withdrawal or return.

8.2. The Buyer has the right to withdraw from the distance contract, under the conditions established by applicable law and these Terms and Conditions, except in cases where the right of withdrawal is excluded (for example, personalized artworks).

8.3. The Buyer has the right to receive the Product ordered, in the agreed quantity and quality, within the delivery timeframe communicated by the Seller.

8.4. The Buyer is entitled to receive invoices and other purchase-related documents in electronic format.

8.5. The Buyer may contact the Seller for clarifications or complaints through the following channels:

Email: christian@sevaum.com

IX. Order Process and Payment

9.1. The Buyer may place an order online directly from the product listing page or from the individual product page. An order is successfully completed only after the Buyer selects a valid payment method (card payment) and confirms the order.

9.2. Adding Products to the shopping cart does not represent a final order. The Order must be explicitly confirmed by the Buyer through the checkout process and is considered valid only after the Seller acknowledges and confirms it electronically.

9.3. The Buyer is responsible for ensuring that all contact and billing information provided during the ordering process is complete, accurate, and up to date. If necessary, the Seller may contact the Buyer via email or telephone to confirm details required for successful processing and delivery of the Order.

9.4. Orders placed on the Sevaum Platform must be paid exclusively online by debit or credit card through the secure payment processor integrated on the Website. Payments made through other methods (such as cash on delivery or bank transfer) are not accepted.

9.5. The Seller reserves the right to cancel an order in the following cases:

(a) the payment was not authorized or was declined by the card issuer or payment processor;

(b) the data provided by the Buyer is incomplete or erroneous;

(d) the Product became unavailable before order confirmation;

(e) delivery could not be completed due to reasons beyond the Seller’s control (for example, the courier cannot contact the Buyer or access the delivery address).

In the event of cancellation, neither party shall be entitled to claim damages.

9.6. In accordance with Government Emergency Ordinance no. 34/2014 on consumer rights, the Buyer has the right to withdraw from the distance contract within 14 days from its conclusion, subject to the exceptions provided under these Terms and Conditions.

9.7. To ensure a secure and transparent ordering process, the Seller may limit access to certain website functionalities, including the option to finalize an online order, for Buyers who do not have a registered user account or whose accounts have been previously suspended due to misuse.

9.8. Some services or delivery options available on the Sevaum Platform may be subject to limitations based on location, availability, or the nature of the Product (for example, the handling and transport of certain artworks).

9.9. For electronic payments, the Seller shall not be held responsible for any additional costs incurred by the Buyer, such as transaction fees, currency conversion charges, or bank commissions applied by the issuing bank. These costs are the sole responsibility of the Buyer, and any related disputes shall be settled directly between the Buyer and their bank.

X. Intellectual Property Rights

10.1. The entire content of the Sevaum Platform — including but not limited to graphic elements, logos, names, trademarks (such as the Sevaum name and the MODUMENTAL MOZAIC S.R.L. company name), symbols, images, texts, product descriptions, videos, and multimedia files — is the exclusive property of MODUMENTAL MOZAIC S.R.L. and is protected under applicable Romanian and international intellectual property and copyright laws.

10.2. No content from the Website may be reproduced, distributed, transmitted, published, copied, or otherwise used, in whole or in part, without the prior written consent of MODUMENTAL MOZAIC S.R.L. Any unauthorized use of such materials constitutes a violation of intellectual property rights and will be subject to legal action.

10.3. Visitors and Users of the Website may copy or download information from Sevaum.ro only for personal and non-commercial purposes, provided that such information is not altered or deleted and that all copyright or proprietary notices are preserved.

10.4. Any modification, reproduction, or use of the Website materials for purposes other than information or personal use as a Buyer is strictly prohibited.

10.5. By accessing the Website, Users acknowledge that all names, logos, trademarks, service marks, texts, documents, and media files displayed on Sevaum.ro are owned or lawfully licensed by MODUMENTAL MOZAIC S.R.L. and may be used solely for informational purposes.

10.6. MODUMENTAL MOZAIC S.R.L. reserves the right to take any legal or administrative action necessary to protect its intellectual property and copyright in the event of infringement or unauthorized use of the Website content.

10.7. Any unauthorized modification, alteration, or interference with the Website or its source code is strictly prohibited and may result in civil and criminal liability.

XI. Limitation of Liability

11.1. By accessing or using the Sevaum Platform, you agree to use it at your own risk. MODUMENTAL MOZAIC S.R.L. (the Seller) shall not be held liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from or in connection with your access to or use of the Website, or from any content downloaded or accessed through it (including but not limited to loss of profits, data, goodwill, use, or other intangible losses) even if advised of the possibility of such damages.

11.2. The Seller is not responsible for damages caused by viruses, bugs, human actions, system malfunctions, errors in telecommunications, or failures in electronic systems, nor for delays, interruptions, or other technical defects that may affect the functioning or availability of the Platform.

11.3. Under no circumstances shall the Seller’s total liability exceed the amount actually paid by the Buyer for the Products concerned (excluding delivery costs).

11.4. The Buyer is responsible for keeping their login credentials (username, password) confidential. The Buyer shall be liable for any activity initiated under their account. Sharing or transferring credentials to third parties is prohibited.

11.5. The Buyer agrees not to hold the Seller liable for losses or damages resulting from the loss, theft, destruction, or misuse of the Products after delivery.

11.6. The Seller reserves the right to amend or update these Terms and Conditions at any time. The Buyer acknowledges that the version of the Terms in force at the moment of entering into the contract (i.e. order confirmation) applies to that contract.

11.7. The Buyer agrees to indemnify and hold harmless MODUMENTAL MOZAIC S.R.L., its affiliates, employees, and partners from any claim, loss, damage, liability, or expense (including reasonable legal fees) arising out of or related to:

(a) any breach of these Terms and Conditions by the Buyer;

(b) misuse of the Website or any of its content;

11.8. Neither party shall be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to war, terrorism, natural disasters, government actions, epidemics, or failure of internet or communication networks. In such cases, the affected party shall notify the other party as soon as reasonably possible, and performance shall be suspended for the duration of the force majeure event.

XII. Advertising and Confidentiality

12.1. The Buyer undertakes not to disclose, make public, or otherwise communicate to any third party any private or confidential information received from the Seller, by any means of communication, under penalty of being held liable for damages resulting from such disclosure.

12.2. The Seller reserves the right to use the information provided by the Buyer for the purpose of performing the distance contract, including processing orders, issuing invoices, organizing delivery, and ensuring communication related to the transaction.

12.3. The Buyer shall not disclose or share with third parties any information related to the Order, its value, or contractual details, without the prior written consent of the Seller.

12.4. With the Buyer’s explicit consent, the Seller may collect, store, and use information provided through the Sevaum Platform for internal purposes such as customer relationship management, marketing, and service improvement.

12.5. The Seller will not disclose personal or order-related data to any unauthorized third party. Such data may only be shared with trusted partners and service providers (for example, delivery companies, payment processors, or technical support providers) who are contractually bound to protect the confidentiality and security of the data and to process it solely for the purposes agreed with the Seller.

12.6. The Seller may use the Buyer’s contact information (such as name and email address) to send non-intrusive marketing communications, newsletters, or promotional materials related to Sevaum’s products and activities, only if the Buyer has given prior and explicit consent in accordance with Regulation (EU) 2016/679 (GDPR) and national data protection laws.

12.7. The Buyer has the right to withdraw their consent for receiving marketing communications at any time, by following the unsubscribe link included in each email or by contacting the Seller at christian@sevaum.com.

12.8. The Seller shall take all necessary organizational and technical measures to ensure that all personal data and confidential information are processed securely, in accordance with applicable laws and Sevaum’s Privacy Policy and Cookies Policy.

XIII. Invoicing and Accompanying Documents

13.1. The prices of the Products displayed on the Sevaum Platform are expressed in euros (EUR) and include value added tax (VAT), in accordance with the applicable legislation.

13.2. The Buyer is responsible for providing complete and accurate information required for the issuance of the invoice in compliance with applicable fiscal regulations. MODUMENTAL MOZAIC S.R.L. will not request any confidential data other than that necessary for billing, delivery, and the fulfillment of the online order process.

13.3. The Seller shall issue the invoice for each Order based on the data provided by the Buyer and shall send it:

(a) electronically, to the email address registered by the Buyer, or

(b) in physical form, accompanying the delivered artwork or product.

13.4. The Buyer is responsible for keeping their personal and billing information up to date within their account to ensure successful order processing.

13.5. If the Buyer does not receive the invoice by email within 48 hours from the delivery of the Product, they are requested to notify the Seller at christian@sevaum.com.

XIV. Delivery, Risk, and Ownership

14.1. The Seller is responsible for the proper packaging and handling of artworks and related products in accordance with professional standards for the transport.

14.2. The risk of loss or damage to the Product passes to the Buyer upon physical delivery of the Product to the Buyer or to a third party designated by the Buyer.

14.3. The Seller undertakes to deliver the Products using approved courier companies or specialized art transport services, depending on the nature of the artwork.

14.4. Delivery is available within the European Union and, where feasible, outside the EU, subject to prior confirmation of logistics, customs conditions, and applicable transport regulations.

14.5. Ownership of the Product passes to the Buyer only after full payment of the purchase price and confirmation of delivery.

14.6. Delivery times are indicative and may vary depending on the nature of the artwork, availability, and transport conditions. If the Seller cannot fulfill the Contract due to the unavailability of the Product, the Buyer will be notified promptly, and any amounts already paid will be refunded within 30 calendar days.

XV. Right of Withdrawal and Returns

15.1. In accordance with Government Emergency Ordinance no. 34/2014 and Directive 2011/83/EU on Consumer Rights, the Buyer has the right to withdraw from the contract within 14 calendar days of receiving the Product, without penalty and without giving any reason.

15.2. The Buyer shall bear the full cost of returning the Product. Returned items must be in undamaged condition, and accompanied by all original accessories, packaging materials, and documentation (invoice, technical sheet, manual, warranty certificate).

15.3. Products showing signs of scratches, impact, missing parts, or other visible damage will be evaluated by the Seller, who may refuse the return or retain a proportional amount to cover the depreciation, with prior notice to the Buyer.

15.4. Refunds will be made within 30 calendar days from the date the return request is accepted, using the same payment method as the original transaction, unless otherwise agreed in writing.

XVI. Notifications and Dispute Resolution

16.1. Any notification between the parties shall be considered valid if made in writing and transmitted to the Seller at the following address:

MODUMENTAL MOZAIC S.R.L., 16 Colentina Road, Building A5, Floor 10, Apartment 87, Sector 2, Bucharest, 021177, Romania, or by email at christian@sevaum.com.

16.2. Notifications sent by registered mail with acknowledgment of receipt shall be deemed received on the date indicated on the postal confirmation. Notifications sent by email shall be deemed received on the business day following dispatch.

16.3. The contractual relationship between the Seller and the Buyer is governed by Romanian law and European Union law. Any dispute that cannot be settled amicably shall be referred to the competent Romanian courts in Bucharest.

XVII. Miscellaneous and Final Provisions

17.1. MODUMENTAL MOZAIC S.R.L. reserves the right to amend, update, or supplement these Terms and Conditions at any time, without prior notice, to reflect changes in legal requirements, business operations, or the services offered. The revised version shall take effect upon publication on the Sevaum Platform. Buyers are encouraged to review the Terms periodically. Orders placed before such amendments remain governed by the Terms in force at the time of their confirmation.

17.2. These Terms and Conditions, together with the Privacy Policy and Cookies Policy, constitute the entire agreement between the Seller and the Buyer regarding the use of the Sevaum Platform and the purchase of Products. They supersede any prior verbal or written agreement between the parties on the same subject.

17.3. Headings and section titles are provided for convenience only and shall not affect the interpretation of the provisions herein.

17.4. If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a competent authority, such provision shall be interpreted in a manner consistent with applicable law to reflect, as closely as possible, the parties’ original intent, and the remaining provisions shall continue in full force and effect.

17.5. Failure or delay by the Seller to exercise any right or remedy under these Terms shall not constitute a waiver of that right, nor shall it prevent or restrict further exercise of any such right or remedy.

17.6. These Terms and Conditions enter into force on the date of their publication on the Sevaum Platform and remain applicable until replaced or amended.